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Bukit Mertajam, Malaysia
2026-05-13
Sophic Automation Sdn Bhd
Southeast Asia
IT SUPPORT INTERNSHIP
Role Description
**JOB DESCRIPTION**
* Assist with hardware and software installations, upgrades, and troubleshooting.
* Provide technical support to end-users, including diagnosing and resolving hardware and software issues.
* Assist with network administration tasks, such as configuring routers and switches, monitoring network performance, and troubleshooting connectivity issues.
* Participate in cybersecurity initiatives, including vulnerability assessments, security audits, and implementing security best practices.
* Collaboration with team members on IT projects, including software development, system upgrades, and infrastructures enhancements.
* Document IT procedures, troubleshooting steps, and technical configurations.
* Stay updated on emerging technologies and industry trends through self-duty and training opportunities.
* Perform other duties and responsibilities as assigned.
**JOB REQUIREMENT**
* Diploma in Computer Science/Information Technology / Related field (Experienced / Fresh Grad).
* C#, WPF, Python, Nuxt.js, JavaScript, and MSSQL / MYSQL database.
* Involve in designing, coding, and modifying applications, from layout to function.
* Collect and analyse user requirement.
* Good to have: IOT (Internet of Things) Knowledge.
* Possess own transport.
Job Type: Internship
Contract length: 6 months
Pay: RM900\.00 - RM1,000\.00 per month
Benefits:
* Opportunities for promotion
* Professional development
Application Question(s):
* What is your internship period (start date and end date)?
* This role mainly focuses on IT support tasks such as troubleshooting, hardware handling, and ticketing systems. Are you still interested to proceed?
* Are you ok to work at Bukit Minyak office?
* Are you comfortable handling user support and communicating with internal staff regarding technical issues?
Work Location: In person