Internship /Summer Intern/IT Intern

**Overview** Join our dynamic team as an Internship / Summer Intern / IT Intern and immerse yourself in the exciting world of information technology! This paid internship offers a fantastic opportunity to gain hands-on experience in IT support, network administration, and computer systems management. You will work alongside seasoned professionals, contributing to real projects that enhance your technical skills and understanding of IT infrastructure. If you’re passionate about technology, eager to learn, and ready to build a solid foundation for your career, this role is perfect for you! **Duties** * Assist in providing technical support for hardware, software, and network issues across various operating systems including Windows, macOS, and Linux. * Troubleshoot software problems and perform routine maintenance on computers and mobile devices. * Support the management of computer hardware assets and help maintain IT infrastructure components such as servers, switches, firewalls, VPNs, and network devices like Meraki and LAN setups. * Help monitor and configure network services including DNS, TCP/IP protocols, Active Directory, GPO (Group Policy Objects), and Windows Server environments. * Support help desk operations by logging incidents in ServiceNow or BMC Remedy, tracking issues with Jira or SCCM, and assisting users via remote or on-site support. * Contribute to network administration tasks such as configuring LAN/WAN connections, managing firewalls, VPN access, and troubleshooting TCP/UDP issues. * Collaborate with team members on projects involving IT infrastructure upgrades, security enhancements, and documentation of system configurations. **Qualifications** * Currently pursuing a degree in Computer Science, Information Technology, or a related field. * Basic understanding of computer hardware components and operating systems (Windows, macOS, Linux). * Familiarity with Microsoft Office applications and basic troubleshooting techniques. * Knowledge of computer networking concepts including LAN/WAN architecture, TCP/IP protocols, DNS management, and network security fundamentals like firewalls and VPNs. * Strong communication skills with the ability to explain technical issues clearly to non-technical users. * Demonstrated analysis skills with attention to detail when diagnosing problems or documenting procedures. * Enthusiasm for learning new technologies such as ServiceNow, Jira, SCCM, GPOs, Active Directory, BMC Remedy, Meraki networking equipment, and Microsoft Windows Server environments. This paid internship is designed to empower aspiring IT professionals by providing meaningful work experience in a collaborative environment. Whether you’re interested in help desk support or network management, this role offers valuable exposure that will accelerate your career growth! Pay: $22\.00 - $25\.00 per hour Application Question(s): * Are you currently enrolled in a college or university program for Summer 2026? Have you completed any coursework or projects related to IT, cybersecurity, AI, or programming? Work Location: Hybrid remote in Mountain View, CA 94041