Intern, IT Application Backend

**Define your future at Hong Leong Bank** **Job Description** **Key Responsibilities:** * Assist in preparing and maintaining system documentation, including SOPs, user guides, and process flows. * Support the team in managing incident and service request tickets (logging, tracking, and follow-ups). * Perform basic troubleshooting and initial analysis for reported issues. * Coordinate with team members to ensure timely resolution of incidents. * Assist in SIT and UAT related to Branch Teller System and mobile application. * Support daily BAU (Business-As-Usual) activities and administrative tasks. * Ensure proper documentation and closure of all assigned tickets. **Skills \& Experience We Are Looking For:** * Currently pursuing a degree in Information Technology, Computer Science, or any related field. * Java, .NET, MySQL, MS SQL **What You'll Gain:** * Mentorship from industry professionals. * Hands-on industry experience. **For more job opportunities, please go to HLB Careers:** **https://hlb.wd3\.myworkdayjobs.com/HLBCareers/** ***We appreciate your application and will be in touch with shortlisted candidates regarding next steps.*** *About Hong Leong Bank* *We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.* *We seek to strike a balance between diversity, inclusion and merit to achieve our* *mission of infusing diversity in thinking and skillsets into our organisation.* *Candidates* *are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available.* *Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.* *Realise your full potential at Hong Leong Bank by applying now.*