Technical Support Engineer--Security/Compliance

**Role description** Role: **Technical Support Engineer(Security/Compliance)** Location: **Krakow, Poland** Mode: **Onsite (with potential rotational / weekend shifts)** Hiring Type: **sub-con/****B2B/Fixed Term contract** Duration: **6 months with possible extension** **Responsibilities:** * Understanding of IT infrastructure solutions, with a focus on Defender for Endpoint and Defender antivirus protection. * Understanding Defender antivirus software and EDR. * Monitor antivirus and EDR s and how to mitigate threats. * Support customers of the IT team to identify and address infrastructure vulnerabilities. * Understanding of security policies and procedures related to antivirus and EDR protection. * Troubleshoot and resolve infrastructure-related issues, including antivirus and EDR related problems. * Understanding of latest cybersecurity trends and best practices. * Collaborate with other team members and share knowledge to expand the teams’ capabilities. **Requirements:** * Minimum Associate degree with preferable emphasis in Computer Science, Computer Information Systems, Computer Engineering * At least 3-5 years of experience in IT infrastructure troubleshoot, research, and support in large production environments * Experience with Microsoft Defender antivirus and Defender for Endpoint solutions. * Excellent troubleshooting and problem-solving skills. * Ability to work independently and as part of a team. * Strong communication skills. **Skills** **Mandatory Skills :** Security, Defender, EDR **About LTM** LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen \& Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/