IT Operation Intern

Job description: * **Service Desk Support** -Efficiently managing and assisting the ticketing queue by resolving common issues such as creating/managing accounts, password resets and peripheral configurations. * **Hardware Lifecycle Management** -Assisting in the physical deployment of workstations, performing basic hardware diagnostics, and conducting routine maintenance on PCs and peripherals. * **Hardware Fundamentals** - Understanding of PC components (eg, RAM, SSD, Motherboard) and the ability to perform basic assembly or swaps * **Software Literacy** -Basic understanding of Microsoft products and Google Workspace. **Requirement:** * **Problem-Solving** - The ability to follow a logical troubleshooting process to identify the root cause. * **Instructions Following** - Ability to execute tasks based on departmental SOPs. * **Customer Service Orientation** - A patient and professional communication when dealing with non-technical staff members. * Availability to join in August 2026 will be a plus. * Availability to work for 5\~6 months is a plus. Pay: RM1,200\.00 per month Work Location: In person