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International Air Transport Association (IATA)
Western Europe

Intern, Enterprise Architecture & Governance

Geneva, Switzerland
2026-07-20

Role Description

Employment Type: Internship Contract Duration: 6 months (extentable to another 5 months) **Why you will love working here** At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive. * Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives. * With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry. * Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies. * We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you. * We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off! **About The Team You Are Joining** Reporting to the Head Enterprise Architecture, Financial Services, the Enterprise Architecture \& Governance Intern will join IATA's Enterprise Architecture team and support the administration and continuous improvement of IATA's Enterprise Architecture practice. The intern will contribute to the day-to-day operation of the Architecture Review Board (ARB) and support the management of IATA's Enterprise Architecture platform (Ardoq). This role provides a unique opportunity to gain hands-on experience in enterprise architecture, technology governance, business capability modeling, and digital transformation initiatives across a global organization. The ideal candidate is highly organized, detail-oriented, and interested in the intersection of business, technology, data, and governance. **What Your Day Would Be Like** You will be an integral part of the Enterprise Architecture team, and your main responsibilities will include: * Supporting the coordination of Architecture Review Board (ARB) meetings, including scheduling sessions, preparing agendas, documenting meeting minutes, decisions, action items, and governance outcomes. * Assisting with the administration and maintenance of the Enterprise Architecture platform (Ardoq), including updates to architecture repositories, metadata, ownership information, and lifecycle records. * Helping maintain traceability across business capabilities, applications, technology platforms, projects, and architecture decisions. Supporting data quality reviews, repository cleanup activities, bulk updates, imports, and validation exercises. * Assisting with the preparation of architecture governance reports, dashboards, and metrics related to ARB activities and architecture repository health. * Contributing to the development and maintenance of architecture documentation, user guides, reference materials, FAQs, and training content. * Providing first-level support to architecture stakeholders by helping answer questions related to governance processes and architecture repositories. * Assisting with onboarding activities for new business domains, applications, capabilities, and initiatives within the architecture repository. * Supporting communication and stakeholder engagement activities aimed at increasing adoption of Enterprise Architecture practices and tools across IATA. * Preparing presentations, visualizations, and supporting materials for architecture governance forums and leadership updates. What you will learn **During The Internship, You Will Gain Exposure To** * Enterprise Architecture practices and frameworks. * Technology governance and decision-making processes. * Business capability modeling and application portfolio management. * Hands on architecture repository management using Enterprise Architecture platform, such as Ardoq * Digital transformation and enterprise modernization initiatives. * Stakeholder management and executive-level governance forums. * SaaS platform administration and data management practices. **We would love to hear from you if** * Bachelor's or master's degree in Information Systems, Computer Science, Business Information Technology, Engineering, Data Management, Business Analysis, or a related field. * Have graduated within the last 12 months or are completing the final year of your studies. Strong interest in Enterprise Architecture, Digital Transformation, Technology Governance, or IT Strategy. * Familiarity with enterprise architecture repository platforms (Ardoq preferred) collaboration and productivity tools such as Jira, and Confluence. * Experience with data analysis, information management, process documentation, or business analysis through academic projects, internships, or extracurricular activities is considered an advantage. * Interest in enterprise systems, business processes, application portfolios, and technology landscapes. * Strong analytical and organizational skills with excellent attention to detail. * Ability to manage multiple tasks and work effectively with stakeholders from different business and technical backgrounds. * Strong written and verbal communication skills. * Fluent reading, writing, and speaking abilities in English. Travel Required: N ****Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/ . We are looking forward to hearing from you!****

Intern, Enterprise Architecture & Governance

International Air Transport Association (IATA)

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