IT Intern (OJT)

**Purpose** We are seeking a motivated and technology-driven college intern to support the development and continuous improvement of digital solutions across the organization. The intern will assist in designing, developing, testing, and enhancing applications, electronic forms, automated workflows, digital documents, and other technology-enabled business tools that improve efficiency, data quality, user experience, and process compliance. This internship provides hands-on experience in digital transformation initiatives, business process improvement, automation, and user-centered design while working with cross-functional teams. **Responsibilities** **Digital Solutions Development** · Assist in the design, development, and enhancement of internal applications, digital tools, and business solutions. · Support the creation and maintenance of low-code/no-code applications using platforms such as Microsoft Power Apps, Power Automate, SharePoint, Forms, and other business technology tools. · Develop prototypes and proof-of-concept solutions based on business requirements. **Electronic Forms \& Documents** · Design and improve electronic forms, templates, and digital workflows. · Convert manual or paper-based processes into digital solutions. · Create user-friendly electronic documents and standardized templates. · Ensure forms and digital documents meet organizational requirements and usability standards. **Process Improvement \& Automation** · Identify opportunities to improve efficiency through automation and digitalization. · Assist in mapping current processes and recommending improved workflows. · Participate in process improvement projects and digital transformation initiatives. · Support the implementation of automated notifications, approvals, and reporting processes. **User Experience \& Testing** · Gather user feedback and recommend enhancements to existing tools. · Perform functional testing and validation of applications and workflows. · Troubleshoot minor issues and document solutions. · Assist in preparing user guides, training materials, and standard operating procedures. **Data \& Reporting Support** · Support data collection, analysis, and visualization initiatives. · Develop dashboards and reports to improve business decision-making. · Ensure data integrity and maintain documentation of digital solutions. **Documentation \& Governance** · Maintain accurate records of system configurations, workflows, and design changes. · Follow organizational standards for information security, data privacy, and document control. · Support version control and change management activities for digital solutions. **Qualifications:** Bachelor’s degree in Computer Science / Information Technology / Software Engineering / Industrial Engineering or equivalent. Work Location: In person