Operational Excellence Intern

Supply Chain is a key driver of Cartier’s overall performance. It must be agile and anti-fragile to provide the best end-to-end product availability and ensure client satisfaction. At Cartier, we are continuously transforming our operations to meet the highest standards of luxury and efficiency. Within the **Supply Chain Execution** team, our **Supply Chain Process Improvement (SPI)** program is at the heart of this transformation. Composed of passionate Operational Excellence Engineers, our team aims at managing the Maison’s end-to-end continuous improvement program with a strong focus on Distribution. We are looking for an end-of-study **Operational Excellence Intern** to join us on this journey. If you want to make a tangible impact on our operations while developing cutting-edge skills in Process Mining, this role is for you. **Main purpose** As an Operational Excellence Intern, your main objective will be to support the SPI program in automating and optimizing business processes and enabling real-time insights into our business performance. Under the guidance of our Operational Excellence Engineers, you will leverage **Celonis** to drive efficiency, lead tool adoption across business teams, and keep our department at the forefront of technological enhancements. **Responsibilities** * Process Mining \& Improvement (Celonis) : + Deep dive into Cartier’s Supply Chain Execution to understand our end-to-end processes. + Develop, maintain \& improve Celonis assets. * Community Management \& Tool Adoption : + Drive and animate the Celonis user community to foster tool adoption, raise awareness to trigger new business needs and inform the community about platform important news. + Create training content for the community. * Technology Watch : + Regularly follow Celonis release notes, industry best practices, and new feature updates. + Evaluate how these features can enhance our team's capabilities and present actionable insights to the team. **Profile** * Education: Currently pursuing a Master’s degree in Supply Chain, Engineering, Business Analytics, Information Systems, or a related field. * Analytical Skills: Strong analytical mindset * Technical Appetite: Natural curiosity and appetite for technology, particularly in low-code/no-code environments or data visualization tools (prior exposure to Celonis, PowerBI, SQL, or process mapping is a strong plus, but not mandatory—your willingness to learn is what matters). * Communication: Good oral and written communication skills in French and English, with the ability to translate technical concepts into simple terms for business users. * Soft Skills: Proactive, structured, autonomous, and eager to collaborate in a dynamic environment.