IT Infrastructure Engineer Intern

**JOB DESCRIPTION** =================== **Infrastructure Engineer Intern** ---------------------------------- **Location:** Bangalore – Brookfield**Department:** IT Infrastructure / Technology**Employment Type:** Internship – Full-Time**Working Hours:** 9:00 AM to 6:00 PM**Working Days:** Monday to Saturday (Alternate Saturdays Off)**Experience:** Fresher / Recent Graduate / Intern### **About the Role** We are looking for a motivated and technically strong **Infrastructure Engineer Intern** to join our IT Infrastructure and Technology team. The candidate will receive hands-on exposure to: * Server administration * Virtualization * Networking * Endpoint support * Operating systems * Monitoring * Cybersecurity * Backups * Databases * Application platforms * Infrastructure operations The candidate must also have a **basic understanding of Frontend, Backend, and Full-Stack development**, as the role involves supporting the infrastructure on which business applications and software platforms operate. The ideal candidate should be interested in building a career in: * Infrastructure Engineering * System Administration * Network Administration * DevOps * Cloud Infrastructure * IT Operations **Key Responsibilities** ======================== **1\. Infrastructure Management** --------------------------------- * Assist in deploying, configuring, and maintaining on-premises physical servers. * Support environments consisting of multiple physical servers and virtual machines. * Assist in managing servers deployed at client locations. * Support virtualization environments and VM lifecycle management. * Assist with VM creation, configuration, maintenance, backup, and decommissioning. * Assist with IP allocation and network configuration. * Maintain infrastructure documentation and configuration records. * Support infrastructure capacity and resource monitoring. **2\. Server Management** ------------------------- * Assist in administering Linux, Windows, and macOS environments. * Gain exposure to Dell and HP physical servers. * Monitor server health and system performance. * Assist in troubleshooting CPU, memory, storage, and performance issues. * Monitor server availability and application services. * Assist with database server and application platform administration. * Perform basic server maintenance under supervision. * Assist with patching, updates, and routine infrastructure activities. **3\. End-User Device \& Desktop Support** ------------------------------------------- * Provide first-level technical support for laptops, desktops, printers, and peripherals. * Diagnose and resolve basic hardware and software issues. * Troubleshoot driver and peripheral connectivity problems. * Install and configure operating systems and applications. * Prepare, image, and configure laptops/desktops for new employees. * Support employee onboarding and IT setup. * Maintain proper records of assigned IT equipment. **4\. Operating System Administration** --------------------------------------- Assist with installation, configuration, maintenance, and troubleshooting of: * Windows * Ubuntu/Linux * macOS **Responsibilities include:** * OS installation and configuration. * Software and application installation. * Driver troubleshooting. * OS updates and patching. * Boot and startup troubleshooting. * Performance troubleshooting. * Application compatibility troubleshooting. * Basic system security configuration. **5\. Network Infrastructure Management** ----------------------------------------- * Assist in configuring and troubleshooting network switches. * Support routers and wireless access points. * Troubleshoot LAN and Wi-Fi connectivity. * Assist with IP addressing and network configuration. * Understand basic VLAN and network segmentation concepts. * Assist with firewall configuration and monitoring. * Monitor firewall logs and identify unusual traffic. * Assist with VPN configuration and remote connectivity. * Support secure external access. * Assist with periodic firewall rule reviews. * Learn basic network performance optimization. * Troubleshoot connectivity, latency, and network performance issues. **6\. Endpoint Security \& Antivirus Management** ------------------------------------------------- * Assist in deploying and managing Seqrite Antivirus and Endpoint Security. * Monitor endpoint security status. * Monitor malware and virus alerts. * Assist with quarantine and security incident handling. * Ensure endpoint definitions and security policies remain updated. * Assist with endpoint security agent installation. * Troubleshoot antivirus agent connectivity and installation issues. * Maintain basic endpoint security documentation. **7\. Infrastructure Monitoring** --------------------------------- Assist in administering and maintaining: * Zabbix * Uptime Monitoring * Grafana * SigNoz **Responsibilities include:** * Monitor server availability. * Monitor VM availability. * Track CPU utilization. * Track memory utilization. * Monitor disk and storage utilization. * Monitor application and service availability. * Review alerts and logs. * Assist in troubleshooting infrastructure alerts. * Maintain monitoring dashboards. * Support proactive infrastructure monitoring. **8\. CCTV Infrastructure Support** ----------------------------------- * Monitor CCTV system health and uptime. * Ensure network connectivity to CCTV cameras. * Troubleshoot basic camera connectivity issues. * Monitor video feed availability. * Assist with CCTV hardware and software troubleshooting. * Monitor CCTV storage. * Assist with surveillance footage archiving. * Ensure required retention policies are followed. **9\. Backup \& Storage Management** ------------------------------------ * Assist in maintaining backup infrastructure. * Monitor scheduled backups. * Verify successful completion of backups. * Identify and report backup failures. * Assist with database and server backup activities. * Perform basic backup validation. * Assist with restoration testing. * Maintain backup documentation. * Gain practical exposure to disaster recovery concepts. **10\. IT Asset Management** ---------------------------- * Maintain hardware and software inventory. * Track laptops, desktops, servers, monitors, printers, and networking equipment. * Maintain asset allocation records. * Track asset lifecycle and replacement requirements. * Assist with procurement activities. * Maintain infrastructure and asset documentation. * Ensure proper handover and return of IT assets. **11\. Core Platform Services** ------------------------------- * Gain practical exposure to LDAP and directory services. * Assist with basic identity and access management. * Support user and system access activities under supervision. * Maintain infrastructure room and server room documentation. * Assist with physical infrastructure inspections. * Maintain proper organization of network and server equipment. * Follow infrastructure security and operational procedures. **12\. Frontend Development Knowledge – MANDATORY** =================================================== The candidate must have basic knowledge of **Frontend development**.### **Required Understanding** * HTML * CSS * JavaScript * Basic frontend application architecture. * Basic understanding of browser and client-server communication. * Understanding of frontend build and deployment concepts. * Basic understanding of API integration. * Basic troubleshooting of frontend application issues. ### **Preferred** * React * Angular * Vue.js * npm * Frontend build tools The candidate should understand how a frontend application is hosted, deployed, accessed, and connected to backend services.**13\. Backend Development Knowledge – MANDATORY** ================================================== The candidate must have basic knowledge of **Backend development**.### **Required Understanding** * Basic backend application architecture. * REST APIs. * HTTP/HTTPS. * API requests and responses. * Authentication and authorization concepts. * Application-server communication. * Basic backend troubleshooting. * Basic database connectivity. ### **Backend Technologies** Candidate should have exposure to at least one backend technology/language such as: * Java * Python * Node.js * PHP * .NET The candidate should be able to understand how backend applications run on servers and communicate with databases and frontend applications.**14\. Full-Stack Development Knowledge – MANDATORY** ====================================================== The candidate must have a basic understanding of **Full-Stack application architecture**. The candidate should understand the relationship between:**Frontend API/Backend Database Backend Frontend**### **Basic Knowledge Should Include** * Frontend application structure. * Backend/API structure. * Database interaction. * REST APIs. * Application deployment. * Server-side application hosting. * Basic application troubleshooting. * Basic understanding of logs and application errors. * Basic understanding of application-server communication. The candidate is **not required to be an expert Full-Stack Developer**, but must understand how a complete application works across frontend, backend, database, server, and network layers.**15\. Database Knowledge – MANDATORY** ======================================= * Basic understanding of databases. * Basic SQL knowledge. * Understanding of tables, records, and queries. * Basic knowledge of relational databases. * Understanding of application-to-database connectivity. * Basic database troubleshooting. ### **Preferred Database Exposure** * MySQL * PostgreSQL * SQL Server * Similar databases **16\. DevOps \& Development Tools** ==================================== Basic exposure to the following will be an advantage: * Git * GitHub/GitLab * Docker * CI/CD concepts * Build and deployment processes * Shell scripting * Python scripting