Database Analyst Co-op

**Position Title:** Database Analyst Co-op **Department:** IT Services **Location:** Union Station, East Wing, 4th Floor **Work Mode:** Hybrid – 2 or 3 days in office **Salary Scale:** $25\.61 to $31\.98 per hour **No. of Students Required:** 1 **Term:** 4 months, Summer 2026 term (May 2026 to August 2026\) **Last Day to Apply:** March 30, 2026 The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides: **Vision:** Moving Toronto towards a more equitable, sustainable, and prosperous future. **Mission:** To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone. At the TTC, our Early Talent programs provide students with the opportunity to work alongside experts on exciting projects, gain an understanding on the transit industry, develop in-demand skills and experiences and get an early start to your career. This is your chance to make a meaningful impact on Toronto’s transit! The full Plan can be viewed on ttc.ca. **Please note:** We are pleased to announce now that our co-op roles are now open to all students! You do not need to be enrolled in a co-op program to apply. Eligibility requirements include being eligible to work in Canada \& enrollment at an accredited Canadian post-secondary institution. **General Accountability** Our Information Technology Services (ITS) Department is looking for a talented Analyst, for Information Technology Platform Services to join our team! Reporting to the Manager of IT Platform Services, you will be responsible for ensuring the reliability, scalability, and performance of TTC’s IT platforms. **Job Responsibilities** * Your responsibilities will include managing and optimizing IT infrastructure to ensure high availability, scalability, and security. * As an Analyst, you will collaborate with cross-functional teams to implement best practices, offer technical direction to staff, assist in planning, resource assessment and technology evaluations and contribute to capital and operating budget planning. * You will be responsible for troubleshooting issues and driving continuous improvement for various enterprise IT platforms such as Windows OS, Intune, BizTalk, Azure Cloud Services, Office365, SharePoint, MS Teams, and more. * You will install, manage, and support IT platforms and perform upgrades, administration, and maintenance; provide daily incident support and implement service requests. * This position requires availability during non-business hours (evening and weekends) and change of regular scheduled work hours on short notice to meet and accommodate work as needed. **Skills** * Apply analytical skills * Assess and manage corporate risk * Audit systems, processes, and products * Demonstrate appropriate and effective interpersonal communications through various media * Demonstrate knowledge of the industry and / or sector * Demonstrate specialized expertise and knowledge in the assigned field * Use office technology, software and applications **Education and Experience** * Familiarity with setting up and administering a .Net environment. * Understanding of IT infrastructure, operating systems (Windows OS, Linux), cloud platforms (Azure, AWS), and networking concepts (TCP/IP, DNS). * Strong analytical and critical thinking abilities for complex IT challenges. * Knowledge of security best practices, compliance standards, and incident management. * Familiarity with monitoring tools (TNG, Nagios) for performance and health tracking. * Experience in implementing security measures and participating in continuous improvement initiatives. * Strong problem-solving skills for effective troubleshooting. * Excellent communication and collaboration abilities for cross-functional teamwork. * Attention to detail, accuracy, and strong time management skills. * Adaptability to changing technologies and environments, with the ability to work independently. * Customer-focused mindset with a commitment to high-quality service. * Awareness of industry trends and emerging technologies in IT platform management. * Exposure to on-call support and off-hour incident response. * a university degree in Computer Science, or the equivalent, combined with several years of experience working progressively in IT Platforms and technical support in a major corporate environment **Additional Requirements** * Please include a cover letter and copy of your unofficial transcript with your application * Students will be required to complete a criminal background check during the onboarding stage, satisfactory results will be required. **PLEASE NOTE:** Transportation will be provided via a TTC Employee Pass. *TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQ(IA\+) community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416\) 393-4570 or jobs@ttc.ca. Any information received related to an accommodation will be addressed confidentially.* *The TTC is also committed to a fair hiring process based on job related qualifications, merit, and abilities. You are expected to write your own materials and provide your own qualifications and experiences during the hiring process. The TTC will not tolerate the use of artificial intelligence or external resources in any of your submissions or responses, or the disclosure of interview questions to others. By submitting your application, you acknowledge and agree to the following:* * *The use of any artificial intelligence (AI) tool including, but not limited to, ChatGPT and Microsoft Copilot, to generate or produce any information or materials to be submitted or any response to any assessment question or any interview question, is prohibited.* * *All information and materials you submit, including resume, cover letter, and assessment responses, are your own original work without the use of any AI tool* * *During any interview, your response to any interview question is your own without the use or assistance of any AI tool or any person.* * *You will not disseminate or disclose to any person any interview question.* *Should you breach the prohibition of AI tool use, or information dissemination or disclosure, you will be in violation of TTC’s hiring process and TTC may withdraw your application and may prohibit you from participation in the TTC hiring process.* *The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.*