IT Helpdesk Intern/6 Months Contract

**The Opportunity** Our internships provide students with an opportunity to experience work and life at PwC, offering a valuable insight into our business and culture. **What we are looking for from a candidate:** * Best fit for students at Cybernetics, Computer Sciences or Technology faculties; * Ability to adapt to a fast and demanding environment; * Ability to communicate clearly and effectively with end users; * A fundamental understanding of operating systems (like Windows and macOS); * Ability to analyze and diagnose basic technical problems and find quick solutions; * Ability to handle multiple requests and prioritize tasks to ensure prompt resolution of user issues; * Adherence to work schedule and deadlines; * Taking responsibility for one's actions and tasks and ensuring they are completed to high standards; * Attention to Detail; * Ability to collaborate effectively with colleagues and contribute to the team's common goals; **What will you do as an intern?** * Shadow Seniors on the job; * Gradually independently handling IT general controls work in less complex environment duly supervised by seniors; * Follow the work procedures; * Prepare laptops and smartphones to be allocated to employees (installing operating systems and work applications); * Receive and allocate equipment to/from employees; * Keep the database information regarding equipment allocation up to date; * Maintain the order of the equipment stock and conduct periodic inventory of the equipment; * Perform basic troubleshooting of technical issues; * Create data backups; * Copy data onto external storage media; **What we offer:** * Challenging and rewarding work environment; * Systematic education process to support professional and personal development and on-the-job training; * Professional and team-oriented work environment; * Interesting career development options and challenging assignments for top Romanian and international clients; * Up-to-date technologies and methodology. * Monthly budget for meal or holiday tickets and other available benefits. * Private medical subscription. * Office massages. We appreciate the interest shown by all candidates. However, we wish to advise that only suitable candidates will be contacted.