Intern-Information Governance Analyst

**What this Department does:** The Information Governance department: * Architects, builds, tests, deploys and supports and manages the entire Microsoft 365 SharePoint Farm. * Provides support to end users for Architected SharePoint, Teams and OneDrive Issues, along with support for physical and electronic company records. * Identifies, research and resolves technical problems related to SharePoint, Teams and OneDrive. * Indexes and categorize physical information and coordinate the retrieval of physical boxes and returns of physical boxes. * Coordinates Shredding and Scanning activities within the company. * Documents, reconciles, tracks and monitors information that is sent offsite verses our internal databases. * Creates, supports and manages Microsoft Forms and Power Platform Automations and Applications. * Data Governance for both structured and unstructured data within our systems. * Audits system usage, storage, and site collections for activity and document storage issues. **What You'll Do** As an Information Governance intern, you will gain hands-on experience working alongside a dynamic and collaborative team that is responsible for managing and supporting the company's information systems, physical and electronic records, and Microsoft 365 environment. This is a great opportunity to develop real-world skills in data governance, records management, and technology support in a fast-paced professional setting. **You can expect:** * Collaborating with team members to accomplish daily departmental tasks and contribute to ongoing project work * Assisting with the support of end users experiencing issues related to SharePoint, Microsoft Teams, and OneDrive * Learning and applying published documentation and established processes to resolve technical issues and respond to support requests * Assisting with the indexing and categorizing of physical records and coordinating the retrieval and return of offsite physical boxes * Supporting the coordination of shredding and scanning activities across the company * Assisting with documenting, reconciling, tracking, and monitoring information sent offsite against our internal databases to ensure accuracy * Supporting the creation and maintenance of Microsoft Forms and Power Platform automations and applications * Assisting with auditing system usage, storage, and SharePoint site collections for activity and document storage issues * Contributing to data governance efforts for both structured and unstructured data within company systems * Gaining exposure to the full Microsoft 365 ecosystem including SharePoint, Teams, and OneDrive * Taking on responsibilities similar to those of regular staff members, giving you true and meaningful professional experience **What You Will Gain:** * Real-world experience in Information and Data Governance * Exposure to Microsoft 365 and the Power Platform including SharePoint, Teams, OneDrive, and Power Automate * Experience in records management, both physical and electronic * Professional development in a collaborative and supportive team environment * The opportunity to make a meaningful contribution to departmental goals and projects **What will you bring:** **Education:** Student actively enrolled in a degreed program listed below with an expected graduation date of December 2026 – May 2028. * Information Technology * Computer Science * Information Systems * Business Administration * Library Science or Records Management * Data Analytics * Computer Information Systems Communications or Digital Media **Experience/Specific Knowledge** * Basic understanding or coursework related to Microsoft 365 applications including SharePoint, Teams, and OneDrive * Familiarity with data management, records management, or information systems concepts * Exposure to our coursework in database management or data governance * Basic understanding of Power Platform tools such as Power Automate or Power Apps is a plus * Strong written and verbal communication skills * Ability to learn quickly and apply documented processes and procedures * Strong attention to detail and commitment to accuracy * Ability to manage multiple tasks and prioritize effectively * Proficiency in Microsoft Office Suite including Word, Excel, and Outlook * Collaborate with a wide variety of people with tact, courtesy, and professionalism Maintain a high regard for personal safety, for the safety of company assets and employees, and the public **What Makes You Stand Out:** * Previous internship or work experience in an IT, records management, or data governance environment * Hands-on experience with Microsoft SharePoint or Teams * Familiarity with Power Platform including Power Automate, Power Apps, or Power BI * Experience with or exposure to physical records management or document scanning and indexing * Strong problem-solving skills and a natural curiosity for technology * Self-motivated with the ability to work independently as well as collaboratively within a team * Strong organizational skills and the ability to manage competing priorities * A proactive attitude and willingness to take initiative * Excellent interpersonal skills and a positive, professional demeanor Prior experience working in a corporate or professional office environment **What else do you need to know:** *Our internships are temporary full-time positions, in-person/hybrid at our Lakewood office. We will host our Summer 2027 interns from May-August for 10 weeks.* **Compensation And Other Benefits** * Pay Range $24.81 - $35.15 USD Hourly * The final pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, and working location. The total compensation package for this role may also include paid time off, a housing stipend and more.