Information Technology Intern

**POSITION PURPOSE** The IT Intern will support the Information Technology team in maintaining the hotel's technology infrastructure and providing technical assistance to associates. This internship offers hands-on exposure to hospitality technology systems, troubleshooting, network support, and Marriott technology standards while developing practical skills in a professional hotel environment. **ESSENTIAL FUNCTIONS** * Assist in providing first-level technical support for desktops, laptops, printers, and other IT equipment. * Support the installation, configuration, and maintenance of hardware and software. * Assist associates with basic technology-related issues and service requests. * Support the IT team in maintaining technology assets and inventory records. * Help ensure all equipment operates efficiently and according to Marriott standards. * Assist with routine system checks, updates, and preventive maintenance activities. * Support user account management and access requests under the guidance of the IT team. * Help maintain documentation related to IT procedures and equipment. * Learn and comply with data security, privacy, and information protection standards. * Participate in IT projects and technology initiatives as assigned. **SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES** * Basic knowledge of computer hardware and software. * Interest in networking, information systems, and technology support. * Familiarity with Microsoft Office applications. * Strong problem-solving and troubleshooting skills. * Willingness to learn hospitality technology systems. * Good communication and interpersonal skills. * Ability to work collaboratively within a team environment. * Good command of English. **QUALIFICATION STANDARDS** We are looking for an enthusiastic and motivated individual who: * Has a strong interest in Information Technology. * Demonstrates a positive attitude and willingness to learn. * Possesses good organizational and time-management skills. * Is detail-oriented and proactive. * Works effectively as part of a team. * Demonstrates professionalism and reliability. * Maintains high standards of confidentiality and integrity. * Embraces the culture and values of Marriott International. * Strives to provide excellent support to both associates and guests. * Shows potential for future growth and development within the hospitality industry.