Paid Internship – IT Help Desk Support (Fleet & LAN) (f/m)

**Company Description** **Ready to start your career? Join Bosch and be part of a team that's shaping the future with innovative technologies and services. At Bosch, we provide a supportive and inclusive environment where your growth and development are a top priority. If you're passionate about making a meaningful impact and eager to learn and grow, Bosch is the place for you. Join us and let's create the future together!** **Job Description** We are looking for a motivated **IT Help Desk Intern** to support our daily IT operations. In this role, you will assist with **fleet management, LAN support, and ticket handling** , gaining hands-on experience in a real corporate IT environment while working closely with experienced specialists. This is a great opportunity to develop technical skills, learn how IT support works in practice, and build strong communication experience. **Your responsibilities:** * Support the IT Help Desk in day-to-day operations * Assist with fleet management and basic IT asset handling * Provide LAN-related support and basic network troubleshooting * Handle and resolve IT support tickets under supervision * Support end users with workplace consulting and basic IT issues * Assist with setup, handling, and maintenance of small IT equipment * Ensure timely and customer-oriented support, even under time pressure **Qualifications** * Being a current Student of IT field * Availability for work min 30h per week * Basic knowledge of LAN / networking * Basic computer hardware knowledge * Familiarity with Windows 10 and Windows 11 * Basic troubleshooting skills * Interest in workplace IT support and user assistance * Ability to work with people and a customer-oriented mindset * Ability to work under time pressure and manage priorities * Fluent Polish * English at minimum B2 level **Work mode: on-site, at the Office** Additional Information **Benefits that we offer:** * Paid internship based on a civil-law contract (min 1 year) * Flexible working time to align with our studies and exams * Gaining practical knowledge in the international company * Substantive support from best experts * LunchPass card Pluxee * Special conditions for the MultiSport Card