IT Intern

**Perma-Seal is looking for a motivated, curious** **IT Intern** **to support our technology and systems needs. This role is perfect for someone who wants hands-on IT experience, can learn how to communicate with multiple different levels of the organization, who enjoys solving problems, and is interested in learning how technology supports a growing business.** ============================================================================================================================================================================================================================================================================================================================================================================ **What You’ll Do** ------------------ * Assist with troubleshooting basic hardware, software, and technical issues * Support employees with day-to-day IT questions and technology needs * Assist with CRM systems, ideally Salesforce * Help document technical processes, systems, and solutions * Translate business needs into technical requirements and help communicate technical concepts to non-technical employees * Assist with user setup, access, equipment, and other IT support tasks * Help identify and resolve common technology issues * Support cybersecurity and basic IT security initiatives * Work with the IT team on projects, system improvements, and process documentation * Collaborate with employees across multiple departments to understand and solve technology needs * Learn and assist with additional IT responsibilities as skills and experience develop **What We’re Looking For** -------------------------- * Currently enrolled in IT, Computer Science, Cybersecurity, Information Systems, or a related program * Recent graduate or early-career candidate with a strong interest in developing a career in IT * Interest or experience with CRM systems, ideally Salesforce * Basic understanding of hardware, software, and troubleshooting * Strong problem-solving and critical-thinking skills * Able to communicate technical information clearly to non-technical people * Organized and comfortable documenting processes and solutions * Curious, dependable, and eager to learn * Ability to work independently while also collaborating with a team * Interest in cybersecurity and technology best practices * An individual to be scheduled up to 30hrs a week while mirroring your manager's schedule in the beginning of your first two months and then have it be re-adjusted to have full coverage around the office. Our business hours are from 8am - 6pm Monday through Friday on-site and some Saturdays based on seasonal business needs. **Why Join Perma-Seal** ----------------------- * Gain hands-on experience supporting technology in a growing company * Build practical IT skills beyond the classroom * Work with real business systems, including CRM technology * Gain exposure to IT support, cybersecurity, documentation, and business technology * Work with a supportive team and learn from experienced IT professionals * Build valuable experience for your future IT career- Pay range is $17.00 per hour - $20.00 per hour commensurate per experience and education