IT Intern

JD – IT & Cloud Support Executive * Manage and provide technical support for **Servers, Desktop PCs, Laptops, Printers, and other IT equipment**. * Install, configure, maintain, and troubleshoot operating systems and required software. * Troubleshoot **hardware, software, network, and system-related issues**. * Provide day-to-day IT support to employees and users. * Maintain and monitor basic **server-related activities** and coordinate with the concerned technical team/vendor for complex issues. * Maintain proper records of servers, system configurations, software, licenses, and related IT information. * Maintain and regularly update the **IT Asset Register**. * Maintain employee-wise records of **PCs, laptops, monitors, keyboards, mice, chargers, printers, and other IT assets**. * Record asset allocation, transfer, repair, replacement, and return details. * Verify physical IT assets periodically and ensure records are accurate. * Track hardware repairs, warranty, AMC, service requirements, and replacement status. * Ensure proper documentation of IT assets from **purchase → allocation → maintenance → transfer → return**. * Maintain records of all IT accessories issued to employees. * Coordinate with vendors for hardware repair, replacement, networking, server, software, and cloud-related issues. * Maintain proper documentation of vendor/service-related activities. Tally on Cloud Support * Provide technical support for **Tally on Cloud** users. * Assist users with **login, access, connectivity, session, and application-related issues**. * Provide basic support for Tally Prime-related technical issues. * Assist with Tally on Cloud configuration and user access requirements. * Troubleshoot remote/cloud access issues. * Monitor and follow up on reported Tally on Cloud issues until resolution. * Maintain proper records of Tally on Cloud support tickets and issues. * Escalate complex issues to the Senior Technical Team or concerned vendor. * Coordinate with users and technical teams to ensure timely issue resolution. Pay: ₹8,000.00 - ₹10,000.00 per month Application Question(s): * Looking for an immediate Joiner. Are you an immediate Joiner ? * We Want who have key interest are in IT Support & Cloud Work Location: In person