Deskstop Support Intern

Job Description – Desktop Support Engineer Intern **Company:** DGN Infosolution Pvt. Ltd. **Location:** Gurugram **Position:** Desktop Support Engineer Intern **Internship Duration:** 6 Months **Stipend:** ₹10,000 – ₹12,000 per month **Employment Type:** Full-Time Internship About the Role DGN Infosolution Pvt. Ltd. is looking for a **Desktop Support Engineer Intern** to assist with day-to-day IT support and ensure the smooth functioning of computers, software, networks and other office IT systems. This role is suitable for a fresher or candidate looking to build practical experience in **IT support, troubleshooting and desktop infrastructure** . Key Responsibilities * Provide basic technical support to employees for desktop, laptop and software-related issues. * Install, configure and troubleshoot **Windows systems, applications and peripherals** . * Assist with troubleshooting printers, scanners and other IT devices. * Support basic **LAN, Wi-Fi and network connectivity** issues. * Assist in hardware installation, maintenance and troubleshooting. * Set up computers and IT equipment for new employees. * Maintain records of IT assets, devices and accessories. * Assist with software installation, updates and system maintenance. * Coordinate with senior IT team members and vendors for technical issues. * Maintain basic IT documentation and support records. * Provide technical assistance during meetings and office events. * Follow company IT security and data protection practices. * Escalate complex technical issues to the senior IT team. Required Skills * Basic knowledge of **Windows operating systems** . * Understanding of computer hardware and peripherals. * Basic knowledge of networking concepts such as **LAN, Wi-Fi and TCP/IP** . * Familiarity with Microsoft Office / Microsoft 365. * Good troubleshooting and problem-solving skills. * Good communication skills. * Willingness to learn and work in a team. * Ability to handle basic technical issues patiently and professionally.