Data and AI Intern

**YOUR MISSION** We are looking for a *Data and AI Intern* that will support Richemont Customer Service team in getting new insights on customer service and after sales service. She/he will help to leverage data value by building root/cause analysis, develop/ solidify our data structure, and lead implementation of AI models. She/he will work on developing best practices on data analytics in the team and will support projects requiring complex data analysis. **HOW WILL YOU MAKE AN IMPACT?** ***1. Data Governance & Quality*** * Implement data governance rules: Monitor the quality and reliability of ingestion pipelines using state-of-the-art observability tools. * Infrastructure overhaul: Actively participate in rebuilding, migrating, and continuously improving our databases on Google Cloud Platform (GCP). * Automation: Design and deploy data engineering workflows. ***2. Optimization of Collaborative Tools – AI*** * Manage the coordination, quality control, and continuous improvement of the data sources powering an AI agent. * Evaluate the clarity and structure of our document data base. Manage restructuring if needed. * Implement performance follow up on the agent; design and distribute surveys to key business users. 3 **. AI Tool Design and Development** * Globally, support the design and development of innovative tools tailored to our business specific needs. **HOW WILL YOU EXPERIENCE SUCCESS WITH US?** Master in data science, Engineering school focused on statistics and data modelling. Proficiency in Python, SQL, Excel. Knowledge in GCP, Looker is a plus. Strong analytical skills, with the ability to interpret data/processes and provide actionable recommendations. Problem solving, team spirit, reliable, results-oriented, autonomous, at ease to explain models to non-specialist. Excellent interpersonal and teamwork skills, to collaborate with various internal stakeholders. Fluent in French and English.