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Karawang, Indonesia
2026-10-02
Dekoruma
English
Southeast Asia
IT Support Intern
Role Description
**Responsibilities:**
* Provide day-to-day IT support and troubleshoot hardware, software, network, and connectivity issues.
* Install, configure, and maintain laptops, computers, printers, applications, and other IT devices.
* Support basic network setup and maintenance, including LAN, Wi-Fi, router, switch, and internet connectivity.
* Support IT systems, automation, and system integration for daily operations.
* Assist in simple scripting or automation to improve work efficiency.
* Maintain IT documentation, incident records, and device information.
* Collaborate with users and internal teams to resolve technical issues and support IT-related projects.
**Qualifications:**
* Minimum SMK/Diploma/Bachelor’s degree in IT, Computer Science, Computer & Network Engineering, or related field.
* Fresh graduates are welcome; relevant IT support or internship experience is preferred.
* Basic knowledge of hardware, Windows, software installation, and troubleshooting.
* Familiar with basic networking such as LAN, Wi-Fi, IP Address, router, and switch.
* Familiarity with Google Workspace, basic scripting, system integration, or automation tools is a plus.
* Good problem-solving, communication, and teamwork skills.
* Fast learner, proactive, and responsive.