Junior IT Process & Tools Consultant – Internship

TXT Quence, parte del Gruppo TXT, è alla ricerca di una figura di Junior IT Process & Tools Consultant da inserire in stage all’interno del proprio team in espansione. La risorsa lavorerà a fianco di consulenti esperti e a diretto contatto con diversi clienti, supportandoli nell’analisi, ottimizzazione e miglioramento dei processi IT. Si occuperà inoltre della configurazione, personalizzazione e automazione di strumenti e piattaforme IT, partecipando alle attività di testing. Il ruolo combina consulenza, analisi dei requisiti e configurazione tecnica, offrendo l’opportunità di sviluppare sia competenze nella relazione con il cliente sia esperienza pratica nell’utilizzo di tecnologie e strumenti negli ambiti IT Process Management, ALM, ITSM, DevOps e Test Automation. **The successful candidate will have the opportunity to:** * Understand clients’ business context, processes, and needs through requirements gathering and analysis activities. * Collaborate with the consulting team to define solutions that address client requirements. * Configure and customize IT tools and platforms based on collected requirements. * Design and configure workflows, dashboards, automations, and other platform functionalities. * Identify repetitive or inefficient activities and contribute to their simplification and automation. * Support integrations between different tools and systems. * Assist with Quality Assurance (QA) activities, from test case definition to execution and result validation. * Contribute to the design and implementation of Test Automation solutions. * Participate in testing, troubleshooting, and solution documentation activities. * Develop scripts to automate tasks and testing processes. * Support user training and solution adoption initiatives. * Collaborate with consultants and clients throughout the various phases of project delivery. Technical skills required: * Basic IT knowledge. * Basic understanding of the Software Development Life Cycle (SDLC). * Basic knowledge of software testing principles and methodologies. * Basic scripting and/or programming skills. * Familiarity with digital tools and technologies. The profile is complemented by strong communication and active listening skills, a customer-oriented approach, analytical and problem-solving abilities, curiosity and a willingness to learn, a strong teamworking attitude, attention to detail, proactivity, flexibility, and adaptability. **Education:** Diploma or degree in computer science. **Why Choose TXT?** * Career opportunities in a rapidly growing and profoundly changing company with young, international staff; * Permanent contract; * Training on business-related topics; * Teamworking: Opportunity to collaborate with highly talented and passionate people in a highly professional development process; * Hybrid work mode; * An initial 6-month extracurricular internship opportunity that could serve as a springboard to a successful career, with a monthly stipend of €800. *Position open to candidates regardless of gender, in accordance with Legislative Decree 198/2006.* *The company promotes equal opportunities and values diversity in all its forms.* **#QE**