Internship - Infrastructure Network Administrator

**Job Description** **DEPARTMENT:** IS INFRASTRUCTURE **LOCATION:** GENERAL OFFICE, EAU CLAIRE, WI **REPORTS TO:** TEAM LEAD, MANAGER **TRAVEL REQUIRED?** OCCASIONAL **PAY RANGE:** $17.25/HOUR **Why Work for Menards?** * Profit Sharing & Team Member Discount * Highly collaborative work environment * Monday – Friday work week * On campus coffee shop/cafeteria with live music! **Position Summary** The Network Administrator Intern is a part-time, year-round position that will assist in the minor day-to-day administration; support and ongoing enhancement of Menard, Inc’s network (LAN, WAN, Wireless) infrastructures. This position requires working in a secure, mission-critical environment, assisting Network Administrators and Team Leads with installation, configuration, and testing of multi-vendor network equipment. During summer months this job may require traveling to remote offices to assist in post network maintenance. **The position requires 15-20 hours per week between 8:00 a.m. – 5:00 p.m. Monday-Friday.** **The schedule is flexible and we work with your school schedule!** **Primary Responsibilities** * Support: * Maintain a basic working knowledge of Menards’ corporate network. * Provide low-level network administration services. * Monitoring the health of the overall network, reporting problems and incidents as necessary. * Participate in the configuration and installation of Network Architecture. * Assist in first line of support for network infrastructure. * Troubleshooting configuration issues involving software conflicts, hardware problems, network protocols (TCP/IP). * Assisting staff with the proper operation of the system. * Working with external vendors and support providers as required. * Assisting in new device certification process * Meet with business teams and technical support staff to evaluate and assess user satisfaction * Ensure Service Level Agreements are met * Thoroughly test all changes prior to implementation * Provide technical support to Menards' IS staff **Skills/Requirements** **POSITION REQUIREMENTS:** * Attending school for an Associate or Bachelor degree in Computer Science, Networking or equivalent. * Minimum 1 year of experience in networking or computers. * Excellent performance interpersonal skills; customer service skills; organizational skills; and verbal and written communication skills. * Excellent analytical skills for problem determination and resolution. * Ability to remain calm and courteous in demanding situations * Ability to manage multiple priorities. * Ability to work independently, as well as, cooperate with others. * Preferred Knowledge: + Cisco equipment and Cisco IOS + TCP/IP Protocols + Fast / Gigabit Ethernet network implementation + Router configuration, support and problem analysis + Switch configuration, support and problem analysis + Wireless configuration, support and problem analysis + Modems, Terminal Servers, Dialup Servers, + Security Authentication for Radius and TACACS + Protocol problem analysis desirable + HTML, Python, Linux Red Hat or SUSE, Windows 7/10, Android * May be required to work overtime including weekends. * Must be able to work in Eau Claire, WI for the duration of the internship * Candidates must be eligible to work in the United States without sponsorship