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Kuala Lumpur, Malaysia
2026-10-08
Renaissance Kuala Lumpur Hotel
English
Southeast Asia
IT Intern (4 - 6 months)
Role Description
**Job description**
CORE WORK ACTIVITIES
Supporting Client Technology Needs
* Uses computers and computer systems (including hardware and software) to set up functions, enter data, or process information.
* Monitors, verifies and manages the acquisition and maintenance of property based systems.
* Assists in analyzing information, identifying current and potential problems and proposing solutions.
* Maintains, inspects and repairs equipment.
* Inspects the equipment or the environment.
* Verifies that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis.
* Supports managing IR activities to confirm the property infrastructure and applications systems are functional at all times.
* Verifies solutions are consistent with the client's needs and brand specific IR environment.
* Administers and maintains mail and email.
* Maintains inventories and manages IT hardware/software.
* Provides Internet support and maintenance (if applicable)
* Provides cable management support.
* Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status.
* Consults on specific application issues or hardware/software problems.
* Provides feedback to Lodging IR on application functional performance and system performance.
Managing Projects and Policies
* Supports determining whether events or processes comply with laws, regulations, or standards.
* Monitors processes and evaluates information according to SOP and LSOP requirements.
* Enforces IR policies and standards protecting company hardware, software and other resources at the property.
Maintaining Information Systems and Technology Goals
* Develops specific goals and plans to prioritize, organize, and accomplish your work.
* Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements.
* Determines priorities, schedules, plans and necessary resources to complete property projects on schedule and according to specification.
* Verifies problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times.
* Verifies proper asset management.
* Performs on-site monitoring of all projects.
Demonstrating and Applying IR Knowledge
* Keeps up-to-date technically and applies new knowledge to your job.
* Demonstrates knowledge of job-relevant issues, products, systems, and processes.
* Provides technical expertise and support.
Additional Responsibilities
* Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
* Analyzes information and evaluates results to choose the best solution and solve problems.
* Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff.
* Manages vendors for property IT requirements functioning as escalation point for problem resolution.
Job Type: Full-time Internship
Pay: RM800.00 per month
Job Type: Internship
Pay: RM800.00 per month
Benefits:
* Meal provided
* Professional development