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Renaissance Kuala Lumpur Hotel
English Southeast Asia

IT Intern (4 - 6 months)

Kuala Lumpur, Malaysia
2026-10-08

Role Description

**Job description** CORE WORK ACTIVITIES Supporting Client Technology Needs * Uses computers and computer systems (including hardware and software) to set up functions, enter data, or process information. * Monitors, verifies and manages the acquisition and maintenance of property based systems. * Assists in analyzing information, identifying current and potential problems and proposing solutions. * Maintains, inspects and repairs equipment. * Inspects the equipment or the environment. * Verifies that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis. * Supports managing IR activities to confirm the property infrastructure and applications systems are functional at all times. * Verifies solutions are consistent with the client's needs and brand specific IR environment. * Administers and maintains mail and email. * Maintains inventories and manages IT hardware/software. * Provides Internet support and maintenance (if applicable) * Provides cable management support. * Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status. * Consults on specific application issues or hardware/software problems. * Provides feedback to Lodging IR on application functional performance and system performance. Managing Projects and Policies * Supports determining whether events or processes comply with laws, regulations, or standards. * Monitors processes and evaluates information according to SOP and LSOP requirements. * Enforces IR policies and standards protecting company hardware, software and other resources at the property. Maintaining Information Systems and Technology Goals * Develops specific goals and plans to prioritize, organize, and accomplish your work. * Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements. * Determines priorities, schedules, plans and necessary resources to complete property projects on schedule and according to specification. * Verifies problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times. * Verifies proper asset management. * Performs on-site monitoring of all projects. Demonstrating and Applying IR Knowledge * Keeps up-to-date technically and applies new knowledge to your job. * Demonstrates knowledge of job-relevant issues, products, systems, and processes. * Provides technical expertise and support. Additional Responsibilities * Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. * Analyzes information and evaluates results to choose the best solution and solve problems. * Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff. * Manages vendors for property IT requirements functioning as escalation point for problem resolution. Job Type: Full-time Internship Pay: RM800.00 per month Job Type: Internship Pay: RM800.00 per month Benefits: * Meal provided * Professional development

IT Intern (4 - 6 months)

Renaissance Kuala Lumpur Hotel

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