Intern Home Trial Engineer - Test Engineer

**Project Description:** * We are looking for curious and analytical Graduate Engineers to join our Field Performance Trials team. * This role provides a unique opportunity to work at the intersection of software, connected products, consumer insights, and product performance. You will help evaluate products in real-world environments, analyze product data, investigate issues, support consumer trials, and generate insights that influence future product development. * You will work closely with engineers, data analysts, product teams, and regional stakeholders to improve product performance and customer experience. **Responsibilities:** * Product & Trial Support * Support execution of consumer and field performance trials. * Assist with participant onboarding and issue triage. * Monitor product performance during trials. * Track and investigate customer-reported issues. * Data Analytics & Insights * Analyze product usage and trial data to identify trends and patterns. * Develop dashboards and reports to communicate findings. * Generate actionable insights from consumer feedback and product data. * Support root cause investigations using data-driven approaches. * Software & Connected Products * Collect and analyze diagnostic logs from connected products. * Support software and firmware validation activities. * Investigate software-related issues observed during trials. * Assist in reproducing and documenting defects. * AI & Automation * Explore opportunities to automate data analysis and reporting. * Support development of scripts and tools to improve team efficiency. * Apply AI and data science techniques to improve insight generation. **Mandatory Skills Description:** * Technical * Programming experience in Python, SQL, or similar languages is preferable. * Understanding of software development fundamentals. * Familiarity with data analytics and visualization tools(e.g. Tableau, PowerBI) is desirable. * Strong problem-solving and troubleshooting skills. * Analytical * Ability to interpret data and identify meaningful insights. * Structured and logical thinking. * Strong attention to detail. * Communication * Ability to communicate technical findings clearly. * Comfortable working with cross-functional stakeholders. * Strong written and verbal communication skills. **Nice-to-Have Skills Description:** * Experience through university projects, internships, personal projects, or research involving: * Data analytics * Software development * Consumer product development * Product testing and validation * Atlassian environment