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Mumbai, India
2026-10-14
Rajlaxmi Solutions Private Limited
English
South Asia
implementer Intern
Role Description
Job Description: Implementation Intern**About the Role**
We are looking for a tech-savvy, structured, and client-facing **Implementation Intern** to join our team. In this role, you will work closely with our Implementation and Customer Success teams to help onboard new clients, configure software solutions, migrate data, and ensure a seamless rollout of our products. This is an excellent opportunity for someone looking to build a career in technical consulting, SaaS implementation, customer success, or project management.
**Key Responsibilities1. Client Onboarding & Setup**
* Assist in setting up and configuring software accounts, environments, and user profiles according to client specifications.
* Help coordinate onboarding schedules, kickoff meetings, and training sessions for new clients.
* Guide clients through initial system walkthroughs and answer basic configuration queries.
**2. Data Migration & Testing**
* Assist in formatting, cleaning, and uploading client data (CSV, Excel, or database entries) into the platform.
* Conduct basic User Acceptance Testing (UAT) and system checks to ensure all workflows and integrations function correctly before go-live.
* Document configuration steps, technical workflows, and client-specific requirements.
**3. Cross-Functional Coordination & Support**
* Work closely with Product, Support, and Sales teams to relay client feedback, feature requests, or technical roadblocks.
* Track implementation milestones, pending deliverables, and action items using project management tools.
* Assist in troubleshooting initial setup errors or escalation tickets during the deployment phase.
**Key Requirements & Qualifications**
* **Education:** Currently pursuing or a recent graduate in Bachelor’s/Master’s in Computer Science, Information Technology, Business Administration, Engineering, or a related field.
* **Skills & Technical Knowledge:**
* Basic understanding of software architectures, cloud tools, SaaS products, or APIs.
* Proficiency in MS Office Suite / Google Workspace (advanced Excel/Google Sheets skills are a big plus).
* Familiarity with project management tools (e.g., Jira, Trello, Asana, Notion) or CRM platforms.
* **Soft Skills:**
* Strong problem-solving mindset with a sharp eye for detail.
* Excellent verbal and written communication skills for effective client interaction.
* Ability to manage multiple tasks, stay organized, and meet deployment deadlines in a fast-paced environment.
**What You Will Learn / Benefits**
* **Real-World Experience:** Hands-on exposure to end-to-end B2B client implementation and enterprise software deployment.
* **Mentorship:** Direct guidance from seasoned implementation and customer success specialists.
* **Career Growth:** Potential for a full-time role or extended internship based on performance.
Pay: ₹5,000.00 - ₹8,000.00 per month
Work Location: In person