Software Product Support & Diagnostic Engineer – Thermal Internship

**What to Expect** Location: Amsterdam Duration: 6 months Start date: January/February 2027 Length: Fulltime (40h a week) NOTE: YOU MUST BE ENROLLED IN EDUCATION DURING THE ENTIRE INTERNSHIP TO BE CONSIDERED. You will be part of EMEA Service Engineering, which sits under the Vehicle Software organization. Service Engineering is responsible for keeping our global vehicle fleet operating as intended – analyzing data to identify issues or trends, creating repair and diagnostic procedures for vehicle repair technicians, and developing software-based fixes which roll out Over-The-Air to vehicles. When a failure mode is unknown or new, Service Engineering get to the root cause and own issues through to resolution. The internship focuses on diagnosing and resolving high severity issues affecting the vehicle thermal system. Specifically, the tasks will be to: * Use fleet data to identify new issues affecting cabin HVAC and powertrain thermal operation * Develop diagnostic methods to enable automated identification and tracking of issues * Investigate root cause. This could be hardware, software or due to interfacing systems * For issues which do require physical repair, develop software routines which repair the system faster Work with our Software Engineering teams to: * Strategize software mitigations – prevent or fix the issue without any physical repair or component hardware changes * Develop and test on-vehicle code changes, utilizing our dedicated engineering fleet * Track the impact of these improvements as they make their way to customer vehicles Through internships with Tesla, students have the opportunity to learn and grow their professional skillset while working on complex real-world engineering problems. This hands-on experience, which includes software development, integration, testing, and deployment provides a valuable introduction to the industry and Tesla’s dynamic work environment, complementing university learnings with practical experience, under the guidance of an assigned mentor. **What You'll Do** * Detailed understanding of components involved in EV thermal systems * Detailed understanding of large set data analysis, and how to accurately prove the impact of software/hardware changes * Gain experience in developing diagnostic tools that are fast and accurate * Learn how to conduct sufficient system and/or component level validation **What You'll Bring** * Pursuing degree in Electrical Engineering, Mechanical Engineering, Physics or Computer Science * Strong coding skills – primarily Python and C * Level C1 in English (written and spoken) Understanding and relevant coursework within batteries, EV components and programming Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.