Intern - Information Technology

* Assist the IT team in carrying out daily IT operational, administrative, and support activities. * Provide first-level IT support to users under supervision, including basic troubleshooting of desktops, laptops, printers, peripherals, Microsoft Office applications, email, and other system-related issues. * Assist with the setup, configuration, and deployment of IT equipment, including desktops, laptops, monitors, printers, meeting room devices, and other IT peripherals. * Support **IT asset management activities**, including maintaining accurate asset inventory records, asset tagging and labelling, and conducting periodic physical asset verification. * Maintain accurate records of **IT asset movements**, including equipment issuance, returns, transfers, replacements, and disposal. * Assist in the **organization and management of IT equipment**, including spare devices, accessories, and designated IT storage areas, ensuring items are properly maintained and readily accessible. * Provide support for **IT systems and applications**, including user access verification, issue logging, monitoring, troubleshooting, and follow-up with relevant parties. * Support **Tenant Portal-related activities** when required, including providing basic user assistance, tracking reported issues, conducting testing, and maintaining relevant documentation. * Assist in preparing, maintaining, and updating **IT documentation**, including forms, checklists, logs, Standard Operating Procedures (SOPs), user guides, FAQs, and troubleshooting guides. * Maintain proper **filing and documentation of IT records**, including asset registers, system support logs, user records, and other relevant IT documentation. * Assist with **basic IT security and compliance activities**, including antivirus checks, software update verification, and ensuring the proper handling, protection, and security of IT equipment and information. * Escalate **unresolved or complex technical issues** to the appropriate IT team members or external vendors for further investigation and resolution. * Provide regular **updates on assigned tasks, reported issues, and work progress** to the supervisor and relevant IT team members. Pay: RM1,000.00 per month Benefits: * Free parking Work Location: In person