Change Control Services Intern

**Our Company:** At Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach. Teradata delivers real business value with AI. **About the Opportunity** The Global Change Control (GCC) team within Global Support Organization (GSO) is responsible for delivering software updates, system upgrades, and change management services for enterprise customers worldwide. The Change Control Services Intern role is designed to help shape the next-generation operating model for Global Change Control. You will work alongside engineering and operations teams to explore how change delivery can be scaled through automation and Network Operations Center (NOC)-style operating model, enabling greater delivery capacity, operational visibility, process standardization, automation, and efficiency. **Key Responsibilities** * Support planning, coordination, and execution of software update and change control activities. * Assist with enterprise software upgrades in customer environments. * Analyze operational workflows and identify opportunities for standardization and automation. * Contribute to initiatives focused on scaling GCC operations using a NOC-style delivery model. * Monitor operational metrics and support reporting and dashboard development. * Analyze system logs and operational data for troubleshooting and continuous improvement. * Work with Linux-based platforms and enterprise software systems. * Develop or enhance scripts and tools that improve operational efficiency. * Utilize AI and automation technologies to streamline engineering processes. * Create and maintain technical documentation and operational playbooks. **Required Qualifications** * Pursuing a B.E./B.Tech degree in Computer Science or related engineering discipline. * Strong understanding of Operating Systems, Database Concepts, and Computer Networks. * Knowledge of programming fundamentals and problem-solving techniques. * Strong analytical and communication skills. * Ability to work effectively in a collaborative environment. **Preferred Skills** * Linux/Unix Administration * Python Programming * Shell Scripting * SQL and Database Technologies * Automation and DevOps Concepts * Cloud Fundamentals * Log Analysis and Troubleshooting * Generative AI and AI Productivity Tools **What You Will Learn** Enterprise change management, software deployment processes, Linux administration, automation practices, root cause analysis, operational excellence, AI-assisted engineering workflows, and customer-centric service delivery. *Global Change Control (GCC)* *Delivering reliable, scalable, and automated change management services worldwide.* *#LI-VB1* Why We Think You’ll Love Teradata We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are committed to actively working to foster an inclusive environment that celebrates people for all of who they are.