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Quezon City, Philippines
2026-04-07
Strokes Beauty Lab
Southeast Asia
IT/System Intern
Role Description
**Key Responsibilities**
* **Front-Line Support:** Act as the first point of contact for internal staff reporting technical issues via chat, email, or in-person.
* **Workstation Deployment:** Assist in the imaging, configuration, and setup of new laptops and desktop workstations.
* **Troubleshooting:** Diagnose basic hardware failures, software glitches, and connectivity issues across Windows and macOS environments.
* **Peripherals \& AV:** Set up and maintain office equipment including printers, IP phones, and conference room audiovisual systems.
* **Asset Management:** Maintain an accurate inventory of IT assets (laptops, monitors, cables, and licenses).
* **Knowledge Base:** Help document recurring issues and create simple "self-help" guides for non-technical employees.
**Qualifications \& Requirements**
* **Current Enrollment:** Currently pursuing a degree in Computer Science, Information Technology, or a related field.
* **Technical Literacy:** Familiarity with PC hardware, basic knowledge with Mac and Windows OS and basic networking concepts (DNS, DHCP, IP).
* **Soft Skills:** Strong verbal and written communication; a "customer-first" mentality is a must.
* **Curiosity:** A high level of initiative and a desire to learn new technologies quickly.
**Physical Ability:** Must be comfortable occasionally lifting up to 25 lbs (e.g., moving monitors or desktop units).
Pay: Php200\.00 per day
Work Location: In person