IT Technician Intern

**Job Overview** Join a leading mortgage team as an IT Intern and gain hands-on experience supporting and maintaining IT infrastructure in a fast-paced, innovative environment. This role offers exposure to a wide range of IT functions: from Microsoft system maintenance to web support and API integrations that directly impact user experience and business growth. You’ll work closely with experienced leadership and support staff while developing practical skills in technical support, systems management, and network operations. **Key Responsibilities** * Provide technical support to end-users for hardware, software, and network-related issues * Troubleshoot software and system issues to ensure timely resolution * Assist with setup, configuration, and maintenance of desktops, laptops, and mobile devices * Assist team with basic server administration tasks * Support web initiatives and API integrations associated with large-scale projects **Qualifications** * Currently pursuing or recently completed a degree in Information Technology or a related field * Basic understanding of computer hardware, Windows operating systems, and Microsoft 365 * Familiarity with networking fundamentals * Strong problem-solving and analytical skills * Ability to communicate technical concepts clearly to non-technical users * Highly organized with the ability to manage multiple priorities in a team environment **Additional Details** * Paid internship * Remote flexibility available; must be accessible via Microsoft Teams during working hours This is an excellent opportunity for someone looking to gain real-world IT experience while working alongside a high-performing, collaborative team. Pay: From $25\.00 per hour Language: * English (Required) Shift availability: * Day Shift (Required) Work Location: Hybrid remote in Cranston, RI 02920